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Better
Business
Tourism
Accreditation
We have been
approved for Accreditation under the Better Business
Tourism Accreditation Program until July 2006 and will
actively and continuously work to improve our business to ensure
that we can always meet and satisfy our guests expectations.
Our guests satisfaction is our measure of success.
We are
committed to professionalism and ethical conduct in all areas of
our business.
FOR TOURISM EXCELLENCE
LOOK FOR THIS SYMBOL
The National
Tourism Accreditation Program is designed to establish and
continually improve industry standards for conducting a tourism
business. It is based on Quality Assurance principles and
aligned to the Australian and International Standards for
Quality Management Systems ~ ISO 9002. This means that all
accredited tourism businesses are committed to the highest
quality practices.
When
selecting an accredited tourism business guests can expect:
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Professional standards in customer service
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Consistency and reliability
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Accuracy
in advertising
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An appropriately licensed and qualified operator
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Compliance with health and safety standards
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Adherence to sound environmental practices
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Dedication to continuous improvement
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